Give Me Your Opinion — What CX Trends, Insights and Best Practices do You Care About?

Leading market research and mystery shopping company SeeLevel HX

Hi there all –

My marketing team has instructed me to blog and get my thoughts out there, especially as we continue to launch and socialize the SeeLevel brand. I am totally in agreement with them but have found that the medium can be tedious, and for lack of a better phrase can be a total waste of time if the content isn’t there.

So my first foray into the medium is an open question to you. What do you like to see from a blog post? What’s going to turn you off right away? My company specializes in customer experience management and mystery shopping. What would you like to learn from me?

Lisa van Kesteren, CEO