We See Business at the Level of your Customers

so you can generate stronger brand loyalty, enhance your customer experience and maximize revenue.


SeeLevel HX QSR Drive-Thru Study

The benchmark in drive-thru performance is back.

The 19th Annual QSR Drive-Thru Study reveals key insights to improve drive-thru performance.
• How much do order inaccuracies cost?
• Where are total times headed?
• Which investments are right for your brand?
• Who’s on top in accuracy, speed, taste and service?

Fill out the form below to access your free copy of the results, or learn more here.

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Dive Deep with Forbes

Dive deep into the results from the 2019 QSR Drive-Thru Study with Forbes Senior Contributor Alicia Kelso. In one of her latest articles, Kelso unpacks how the study results indicate that customer expectations are shifting. Read the article »


SeeLevel HX is here to support your business during COVID-19

No matter your business needs during COVID-19, we have people for that.

The Coronavirus (COVID-19) pandemic has and will continue to impact businesses and individuals alike in more ways than we can imagine. But whatever support your business may need, rest assured, SeeLevel HX has people for that. Learn how we can support your brand in these trying times.


Drive stronger business operations and marketing plans derived from actionable insights aggregated by quality data only humans can collect.


Make informed, data-driven decisions to strengthen your business strategies and customer experiences when you hire SeeLevel HX.

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Beat the competition with excellence.

Ensure your organization attains and maintains a high level of customer service and customer experience with SeeLevel HX. With employees in every time zone equipped with the tools needed to understand the experience of your customers and gather relevant information only humans can collect, we can support your goals to gain a competitive advantage.

SeeLevel HX has mystery shoppers and customer experience evaluators in every time zone of the united states
SeeLevel HX has a robust mystery shopping panel to improve your customer experience

Rest assured, we have you covered.

Drive innovation and growth for your organization when you choose to work with SeeLevel HX and our database of 792,000 mystery shoppers that have collectively completed over 3 million unique shopping experiences.

SeeLevel HX has a robust mystery shopping panel to improve your customer experience

Positively impact your business strategies.

Align with your business objectives and target audiences with quality data offered by SeeLevel HX’s tailor-made market research programs. By crafting and utilizing the most appropriate shopper profiles, you’ll obtain powerful insights that can assist you in positively impacting your business strategies.

For your mystery shoppers, you can select from hundreds of variables, including:
•  Asset Ownership
•  Brand Loyalty
•  Business
•  Business Owners (B2B Mystery Shopping)
•  Ethnicity
•  FICO Score
•  Number of Children
•  Pet Type/Number
•  Spending Habits

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Adjust business plans faster than ever.

Take action on your customer feedback faster than ever with our agile research methodology. We drive faster and more efficient results than any of our competitors by launching programs in as little as two weeks with data ready for review in as little as two days so you can obtain the research needed to expand your business quickly.

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Discover new and unique ways to stand out from the competition by optimizing your customer experience, maximizing revenues and generating stronger brand loyalty with the research and insights provided by SeeLevel HX experts and guided mystery shoppers. 

SeeLevel HX Methodology