At this time, we are offering brands a discounted rate for a month of social media monitoring when they launch an online customer experience mystery shopping program. Fill out the form below or email firstname.lastname@example.org for more information.
At SeeLevel HX, we’re here to support brands in all industries as they make shifts in their everyday operations to respond to the impact of coronavirus (COVID-19). And with 792,000 mystery shoppers nationwide in our database, rest assured, we have people for that.
Many brands in the travel, hospitality, restaurant and retail industries are experiencing an influx of calls to their customer service departments. For those businesses needing assistance to answer and respond to incoming calls, we have people for that.
Now more than ever, brands need to be able to monitor and manage online and social media reviews and mentions. View customer sentiment, reviews and mentions on a location-based, regional or system-wide level with SeeLevel HX’s social media monitoring services.
Does your website and/or mobile app match your brand and offer the same quality experience that your customers receive in-person? More customers will be ordering online during COVID-19, so you need to be certain that users can easily access and order from your mobile app and website. For your questions regarding whether your mobile app and/or e-commerce website can handle an influx of online orders quickly and efficiently, we have people for that.
Go beyond mystery shopping and put our database and experience to the test with crowd sourcing, online purchasing, mini-surveys and more. Whatever your business needs in this unprecedented time, we have people for that.