ATLANTA, Aug. 17, 2021 /PRNewswire/ — Atlanta-based SeeLevel HX today announced a strategic alliance with Shop’n Chek Latin America. Collectively the two companies have 49 years developing customer experience management programs with a shopper database of 900,000, representing one of the largest...
ATLANTA, Aug. 4, 2021 /PRNewswire/ — SeeLevel HX, a leading provider of client experience programs, today announced Laura Livers has joined the company as Executive Vice President, leading the company’s strategic growth initiatives. Livers brings 30+ years of marketing research and...
Mystery shopping has been around since the 1940s to prevent employee theft, which often occurs in banks and retail stores. Today, mystery shopping has grown to be a multimillion-dollar industry, contributing around $600 million to...
In a highly competitive market full of options where customers continuously look for the latest and greatest products and solutions, it’s easy to believe brand loyalty might be dead. But focus on customer experience improvements,...
Happy Fourth of July! In honor of the holiday weekend, SeeLevel HX will be closed Friday, July 3. From our team to yours, we wish you a safe and happy Independence Day! ...
Amazon has reimagined the way retail customer experience should be delivered. Their retail strategy is now the model of many aspiring companies looking to excel in customer satisfaction. In this blog, we will detail what...
Building a successful business entails more than just a solid advertising plan and a quality product that sells. Winning brands also zone in on the customer experience involved with each transaction. Why Customer Experience...
Gaining loyal customers in any environment is becoming more challenging as the competition gets tighter. There are many alternatives customers can choose if their expectations are not being met, which is why you should always...
How will your brand respond to the coronavirus (COVID-19) pandemic, and how can you ensure a seamless shift to online ordering, takeout and delivery in the midst of it all? While we’ve only started to...
Not feeling appreciated is the number one reason why most employees leave their jobs.Gallup This statistic makes it apparent that National Employee Appreciation Day should be practiced and/or celebrated more than just the first Friday of...