More than just providing customer experience analytics, we want to be your human experience (HX) partner.
SeeLevel HX is comprised of customer experience specialists who understand how to objectify the customer experience. We are skilled at measuring and quantifying the points along the customer journey and interpreting what they mean to your brand. We can translate these into quantifiable data that can be used to develop valuable insights that your business can actually practice.
With over 650,000 mystery shoppers in our proprietary panel, we cover a wide range of industries in both the United States and Canada. From retail and restaurants to service providers and financial firms, we have a repertoire of market research professionals and secret shoppers who know how to assess consumer interaction in these industries.
We also have longstanding partnerships with large research firms that can help them deliver big data to their clients as well. SeeLevel HX Evaluators can capture important interaction points for a multi-channel or omni-channel brand. Our reports will provide you with valuable insights that will help you deliver on your brand promise.