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DOES SPEED OF SERVICE STILL MATTER?

We’ve always known total times matter. However, studies show that customers are perhaps more concerned about service times and are okay with a little longer wait time. Do QSRs need to be faster or slower? Or do they need just to focus on consistency?

Watch our two-minute highlight reel of the 2018 QSR Drive-Thru Study webinar and gain a sneak preview into the top 5 key findings of the study. You can also access the full list of findings here.


DOWNLOAD THE 2018 QSR DRIVE-THRU STUDY

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WANT MORE INSIGHT?

Continue reading the 5 key findings from the 2018 QSR Drive-Thru Study. Upon completion of our short form, you will gain access to:

  • The full article on key findings.
  • The 2018 QSR Drive-Thru Study Results and Implications webinar.
  • The full presentation deck from the webinar.
2018 QSR Study ScreenShot