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COVID-19 CONSUMER SURVEY

WHAT MATTERS AMID COVID-19?

SeeLevel HX’s COVID-19 consumer survey conducted in collaboration with Bluedot covers the impact of COVID-19 as it relates to consumer sentiment for drive-thru, curbside and contactless pickup orders.

 

Download the survey ebook to see how dining trends and customer expectations are shifting to stratgize how your brand can best meet their needs amid COVID-19.

DOWNLOAD THE EBOOK

KEY FINDINGS

When you download the ebook, you’ll gain insights regarding mobile ordering and app use, COVID-19 safety precautions and top consumer concerns, general drive-thru, curbside and carryout observations. Below are a few of the key highlights discovered in the COVID-19 consumer survey.

  • 81% of survey respondents say waiting 10+ minutes in the drive-thru is too long.
  • 67% say waiting 6+ minutes for in-store pickup (carryout) is frustrating and too long.
  • 62% agree that employees wearing masks is the number one priority when visiting establishments
  • Mobile app usage and drive-thru orders are on the rise amid COVID-19.

 

Download and use these results to better strategize how your team will make important updates to meet shifting consumer trends and customer expectations.

81 percent of consumers say waiting over ten minutes in the drive-thru is too long

DOWNLOAD THE EBOOK

Fill out the short form below and you will be redirected to the COVID-19 consumer survey ebook for review and download.