In celebration of Independence Day, SeeLevel HX will be closed July 4, 2019. May you have a wonderful weekend of celebration, honoring those who fought for our freedom and reflecting on what independence means...
The food industry is a sector that will never go out of style. Every moment a new restaurant is launched offering new dishes, a distinctive theme and a unique customer service style. This works in...
A new brand comes to life every minute. New ideas, innovative technologies and ingenious solutions are introduced to the market every second, making the competition tougher than it was prior. Add to that the large...
More companies are beginning to value customer experience as part of the priorities they must focus on if they want to stay relevant in a highly competitive and ever-evolving market. With their strong desire to...
Customer experience is becoming a buzzword among businesses in every industry. But what is customer experience exactly? How significant is it in understanding brand perception and customer satisfaction? How can it contribute to business growth,...
Many companies are now aware of the importance of customer experience for growing their brand. They’ve recognized the advantages of conducting a mystery shopping program in brand auditing, resulting in an increased demand for mystery...
Closed for Memorial Day In honor of Memorial Day, SeeLevel HX will be closed Monday, May 27. We hope you enjoy your weekend with close friends and family members as we remember and honor all...
Have you ever experienced a novice restaurant enticing your usual customers to shift to their store, slowly taking away the customer base that took you years to establish? If so, you might have also visited...
Based on data from the 2018 QSR Drive-Thru Study, order inaccuracies on average cost QSRs 21.9 daily lost transactions. That’s equivalent to almost 8,000 yearly lost transactions, resulting in over $51,000 annually. From these statistics,...
May 6-8, retail executives across the nation will gather in Convene, NY, to network and discuss the latest retail trends and technologies at the Retail Innovation Conference. CEO Lisa van Kesteren is pleased to moderate...