We’re all in this together. That is why we developed an audit program designed to help customers feel comfortable and confident visiting retail and restaurant establishments amid COVID-19. We achieve this by bringing together municipalities and businesses in partnership to underscore brands’ commitments to ensuring the top 4 key priorities consumers want are implemented by both customers and employees to mitigate Covid-19 transmission.
SeeLevel HX – Mystery Shopping Company and Market Research Agency
We See Business at the Level of your Customers
so you can generate stronger brand loyalty, enhance your customer experience and maximize revenue.
FEATURED STUDY
The Annual QSR Drive-Thru Study is back!
Each year for the last 20 years, your brand has waited expectantly for the latest norms in QSR drive-thrus, and this year will be no exception. Even in these unprecedented times, we’re here to offer you invaluable insights in drive-thru speed of service, order accuracy, customer service, taste and more. This year’s study will also answer key questions regarding COVID-19 and its impact on the QSR industry nationwide.
The results will be released towards the end of September. Fill out this short form here to have the results sent to your email inbox when they are released. You can also purchase the study to gain deeper insights, the raw data and more for $4,995. Purchase the study via Paypal here.
WE'VE GOT YOUR BACK DURING COVID-19
No matter your business needs during COVID-19, we have people for that.
The Coronavirus (COVID-19) pandemic has and will continue to impact businesses and individuals alike in more ways than we can imagine. But whatever support your business may need, rest assured, SeeLevel HX has people for that. Learn how we can support your brand in these trying times.
SEELEVEL HX SOLUTIONS
Drive stronger business operations and marketing plans derived from actionable insights aggregated by quality data only humans can collect.
THE SEELEVEL HX SYSTEM
Make informed, data-driven decisions to strengthen your business strategies and customer experiences when you hire SeeLevel HX.
WHY SEELEVEL HX?
Beat the competition with excellence.
Ensure your organization attains and maintains a high level of customer service and customer experience with SeeLevel HX. With employees in every time zone equipped with the tools needed to understand the experience of your customers and gather relevant information only humans can collect, we can support your goals to gain a competitive advantage.
Rest assured, we have you covered.
Drive innovation and growth for your organization when you choose to work with SeeLevel HX and our database of 792,000 mystery shoppers that have collectively completed over 3 million unique shopping experiences.
Positively impact your business strategies.
Align with your business objectives and target audiences with quality data offered by SeeLevel HX’s tailor-made market research programs. By crafting and utilizing the most appropriate shopper profiles, you’ll obtain powerful insights that can assist you in positively impacting your business strategies.
For your mystery shoppers, you can select from hundreds of variables, including:
• Asset Ownership
• Brand Loyalty
• Business
• Business Owners (B2B Mystery Shopping)
• Ethnicity
• FICO Score
• Number of Children
• Pet Type/Number
• Spending Habits
Adjust business plans faster than ever.
Take action on your customer feedback faster than ever with our agile research methodology. We drive faster and more efficient results than any of our competitors by launching programs in as little as two weeks with data ready for review in as little as two days so you can obtain the research needed to expand your business quickly.
THE SEELEVEL HX DIFFERENCE
Discover new and unique ways to stand out from the competition by optimizing your customer experience, maximizing revenues and generating stronger brand loyalty with the research and insights provided by SeeLevel HX experts and guided mystery shoppers.
