Categories: BlogQSR

[webinar] The QSR Drive-Thru Study: Exploring the Results and Lessons

Tuesday, January 16, 2018 at 02:00 PM Eastern
Tune in for all the numbers and insights you need to know about the best drive-thru operations in the U.S.!

Today’s consumer prizes convenience, which is great news for quick-service restaurants. This need for speed and convenience affords operators the opportunity to capitalize on the drive-thru business more than ever before. And how are they doing it? To gain insight, QSR magazine and SeeLevel HX have once again partnered to research drive-thru essentials in the annual Drive-Thru Performance Study.

Read more – or buy! – the QSR Drive-Thru Study results here.

We’d like to invite you to join us for a complimentary webinar reviewing the most recent results of the study. In this program, we’ll cover the most important findings from the study, including speed of service, order accuracy, customer service, and other key categories; best practices in the drive-thru business, as told to QSR magazine by real, successful operators, and how your brand can become involved in future editions of the study.

Join us as we explore where drive thru is today and where it might be headed in the future.

Presenters:

  • Sam Oches, editor, QSR magazine
  • Steven Maskell, Partner, SeeLevel HX
  • Paul Faulkenback, VP Sales & Marketing, National Sign Systems

Read more about our QSR Study here and sign up for the webinar here!

Lisa van Kesteren

Lisa van Kesteren is the CEO and Founder of SeeLevel HX, the mystery shopping agency for Retail, QSR, and Financial Service brands.  Utilizing over 792,000 professional mystery shoppers in every nook and cranny of the United States, she is on a mission to help brands improve the human experience of each and every customer interaction. Lisa started her career as a Private Investigator and is considered one of the pioneers in mystery shopping. After building 2 different global divisions for large corporations, she launched her own company.  Lisa is a widely coveted panelist and speaker on customer experience, best in class data collection practices and the evolution of the On Demand economy.

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Lisa van Kesteren

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