Blog

SeeLevel HX Appoints Laura Livers to Lead Its Growth Strategy

ATLANTAAug. 4, 2021 /PRNewswire/ — SeeLevel HX, a leading provider of client experience programs, today announced Laura Livers has joined the company as Executive Vice President, leading the company’s strategic growth initiatives.

Livers brings 30+ years of marketing research and data collection experience partnering with various types of researchers, including insights providers, brand and consulting agencies, and Fortune 500 companies. Prior to joining Focus Pointe Global, now Schlesinger Group, in 2009, Livers served as President of mystery shopping firm Shop’n Chek Worldwide, now MarketForce.

“I am thrilled to be joining the team at SeeLevel HX. This opportunity brings me back to my roots in the customer experience measurement industry where I began my career,” said Livers. “With today’s clients seeking ways to bring the customers’ voice to the Board Room, SeeLevel HX’s unparalleled industry expertise and best-in-class technology assets, together with the highest level of personalized customer service, is the ideal platform from which to build on.”

“We look forward to Laura’s strategic growth strategy and operational expertise,” said Lisa Van Kesteren, SeeLevel HX CEO. “Laura is recognized as an industry leader with a proven track record building, growing, and managing teams that keep the client at the forefront. Her passion and commitment to quality will help drive success for both SeeLevel HX and our clients.”

About SeeLevel HX
SeeLevel HX is a Customer Experience organization combining the expertise and execution of two leading business intelligence companies – Mystery Researchers and Beyond Hello. With a combined corporate experience of more than 90 years developing, executing, and delivering custom business intelligence programs, we are uniquely positioned to help business leaders make informed and impactful decisions. Whether it’s strategy evaluation for a CEO, execution measurement required by a COO, or experience delivery data needed by a CMO, SeeLevel HX has the infrastructure and business expertise to deliver exceptional results. SeeLevel HX and our proprietary panels provide our clients with relevant data specific to industries and to an organization’s strategic objectives. We apply a consultative approach to the development of customer experience programs led by category experts with a broad range of experience both as practitioners and project managers. We deliver mission-critical information to solve business challenges by building custom intelligence solutions to meet your unique business needs.

Our suite of B2C and B2B mystery shopping measurement solutions includes Mobile App and GPS Testing, Social Media Monitoring, Online Customer Experience, Market Landscape, and Competitive Analysis.

Contact:

Laura Livers, EVP
+1 (404) 666-7760 ext. 6002
laura.livers@seelevelhx.com

Donna

Share
Published by
Donna

Recent Posts

SeeLevel HX and Shop’n Chek Latin America Forge Alliance

ATLANTA, Aug. 17, 2021 /PRNewswire/ -- Atlanta-based SeeLevel HX today announced a strategic alliance with Shop'n Chek Latin America. Collectively the two…

3 years ago

5 Secrets to a Successful Mystery Shopping Campaign

Mystery shopping has been around since the 1940s to prevent employee theft, which often occurs…

4 years ago

6 Ways to Improve Customer Experience and Brand Loyalty

In a highly competitive market full of options where customers continuously look for the latest…

4 years ago

Closed for Independence Day

Happy Fourth of July!   In honor of the holiday weekend, SeeLevel HX will be…

4 years ago

Your Retail Brand Can Compete With Amazon’s Customer Experience

Amazon has reimagined the way retail customer experience should be delivered. Their retail strategy is…

4 years ago

How an Awesome Customer Experience Can Drive Referrals

Building a successful business entails more than just a solid advertising plan and a quality…

4 years ago