$3.40 Returned for Every $1.00
Spent on Incentive Program


Our client in the restaurant arena wanted to increase upselling of a specific food item to better leverage their investment in that item.

SeeLevel designed a Human Experience (HX) measurement program that captured whether the in-restaurant team members were offering the food item to every customer at the point of sale.

Our HX Evaluators conducted over 22,000 in-restaurant evaluations over the course of 8 weeks. Every time a team member was observed offering the food item by an HX Evaluator, the team member and their manager were awarded an On-The-Spot reward certificate.

Upselling of the food item increased dramatically and for each $1.00 spent on the program, $3.40 of incremental sales for just that food item were returned to the client during the implementation timeline. 
SeeLevel HX gets inside of the experiences delivered by your brand, your main competitors and your industry as a whole, to identify what truly sets you apart and ensures that your customers become the loyal advocates that continue to drive your brand’s ongoing growth and success.
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1718 Peachtree St. NW, Suite 550  Atlanta, Georgia 30309
404.856.7339  www.seelevelhx.com