Mystery Shopping Blog
Traditionally utilized to collect audit information, mystery shoppers are now being deployed to collect diligence across a multitude of industries.
SeeLevel CEO Lisa van Kesteren shares 4 unique ways to proactively enhance your customer experience and avoid becoming the next Chipotle.
Lisa van Kesteren shares tips for retailers trying to avoid a decrease in customer satisfaction that stems from holiday fatigue in Total Retail.
FierceRetail spoke with Lisa van Kesteren, CEO at SeeLevel HX, about how retailers can increase revenue and customer experience this Valentine's shopping season.
Join Seelevel's Steve Maskell in this webinar discussing the results of the QSR Drive-thru Survey. What are the takeaways for restaurant owners?
Upcoming Events and Conferences
We hope to see you at one of the these conferences!
The IACP 2018 conference will explore the rich food scene of New York city, celebrate 40 years of IACP, and focus on how to best tell the story of food.
This is the only event in the New York region exclusively serving the restaurant and foodservice industry.
Data and analytics leaders are fueling digital transformation, creating monetization opportunities, improving the customer experience and reshaping industries. The conference will give you the tools to build on the fundamentals of data management, business intelligence (BI), and analytics; harness innovative technologies such as AI, blockchain and IoT; and accelerate the shift toward a data-driven culture to lead the way to better business outcomes.
Brilliant minds from some of the most successful, admired brands will share their strategies and secrets on building world-class market research and experience management programs