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Competitive CX intelligence
every step of the way! 

At Intouch Insight, we empower our partners with actionable insights across all customer touchpoints. Through industry-recognized annual reports, market studies, and consumer surveys, we deliver intelligence that enables you to achieve operational excellence by enhancing your customer experience.

MEASURING THE PERFORMANCE OF THE LEADING QSR, RETAIL & GAS & CONVENIENCE STORE CHAINS.
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Our industry-vetted annual reports.

Intouch Insight is proud to be the source of highly anticipated and well-established industry reports, including the annual Drive-thru Study, Convenience Store Trends Report, and Emerging Experiences Study. We are committed to empowering our partners with the latest insights, ensuring they deliver the best possible customer experience.

AS FEATURED IN
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Our data-rich market studies.

Businesses shouldn't have to wait long to refine their customer experience. That's why, in addition to our annual studies, we provide our customers with monthly insights that uncover specific industry trends.

American Coffee Preferences:
A Brief Insight
American Grocery Preferences:
A Brief Insight
Coffee Brands:
A Brief Insight
Pizza Brands:
A Brief Insight
Sub Sandwich Brands:
A Brief Insight

Customer surveys full of actionable insights.

At the core of every customer experience program lie the customers themselves. Without knowing what matters to them, businesses struggle to establish themselves as prominent brands. That's why we offer direct insights from customers, empowering you to earn them for life.  

Stay on top of industry trends.

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